MTLVacationRentals offers responsive bilingual (French and English) customer support line available 24/7. We pride ourselves on the quality of customer service.
We are fully licensed. We have all the permits of the city of Montreal, the CITQ certifications and the required insurances. We ensure that our units are always in perfect shape.
Memory Foam Mattress, High Speed Internet WIFI, HD TV with Netflix, Air Conditioning, Patio, Parking, Washer-Dryer, etc. Everything is included in our luxury rentals. And contrary to other downtown apartments, you’ll get to enjoy spacious rooms!
Inspired by all the great ingredients you find in Montreal? Our kitchens come fully equipped! Sharp knives, Keurig coffee maker (with capsules), dishwasher and more are ready in the kitchen to help make your stay a breeze.
Enjoy all the little things that make Montreal what it is! Little boutiques, cafés, restaurants, bars are at your fingertips in the Plateau Mont-Royal. Explore this iconic Montreal neighborhood and enjoy its culture, parks and architecture.
Wondering what to do or see in Montreal? What to know about concerts, expos and more happening during your visit? Access our exclusive city guide in our mobile app to get it all: hip neighborhoods, restaurants, bars, activities & more.
Once you have made your reservation, we will ask you to complete a registration form via a secure link and attach an image of an official photo ID (passport or driver’s license). You will also receive the link to our personalized online travel guide, which contains a wealth of information about the Plateau Mont-Royal neighborhood and the apartment. Early in the morning of your start of stay, you will receive all arrival information (door code, etc.) by email.
Do you have questions, concerns or just want to know a bit more about our vacation rentals? Check out our FAQ page; it’s full of very useful information. We hope you’ll find all the answers you seek in there! You can also visit our rentals terms and conditions page to be 100% informed regarding the legal aspects of renting a unit from our company. And finally, if you’re wondering what to do in Montreal during your vacation, or would like to learn more about the exciting city and its lifestyle, visit our blog. It’s packed with information, tips and must-see addresses to make your stay as easy and memorable as possible. You can also follow us on Facebook for a host of new ideas of what to do and see in Montreal.
Do you still have questions regarding the arrival process? Need to request something? Get in touch with us and we will be happy to answer your requests in a timely manner.
Best regards!
MTLVacationRentals team
Proud father of two and entrepreneur! He studied in Design, worked in the food industry and pursued his dream to start his own business of vacation rentals in 2011. Passionate by renovation and design, he ensures that the apartments are tastefully decorated and well maintained. He rigorously manages all aspects of the business with heart and passion!
Proud mother of two and Yann’s better half! She left her career in the casting industry to join the team in 2016. She manages the daily operations, emails and communications. Passionate about beautiful things, she greatly enjoys finding unique items to enhance each apartment’s decor. She loves helping people and suggesting activities, places that families can visit or the latest restaurant that is not to be missed!
A Plateau Mont-Royal resident for 25 years, Martin joined us in 2017. A teacher by training, he acquired expertise in customer service at the head of an after-school activities organization. An avid traveler, he has often rented vacation apartments, and knows the guest’s point of view! Highly organized, he manages daily operations, housekeeping teams and ensures the satisfaction of all guests. He uses his professionalism and attention to detail to meet your every need.
With her positive energy and calm demeanor, Romane is always in control of the situation. After several trips, including a trip across Canada in a minivan that she arranged herself, she joined the team in 2023. Thanks to her resourcefulness and versatility, she’ll always be able to guide you and answer your questions.
After managing vacation rentals in Algeria, she is now part of the MTLVacationRentals team as Customer Experience Coordinator. Trained in project management, Wafaa’s contagious smile, great listening skills and dedication to whatever she undertakes make her a person you can trust. She’s a great addition to the team!
She’s our go to person for all accounting questions. She is Yann’s sister and she’s also a choreographer and a jeweller. Calm, creative and curious about many things, Karine has brought a lot to the company since her arrival a few years ago.
Listening to our guests is a priority. We also want to meet you in person, it’s important for us to know who you are to better guide you.
Little details that add up to create an outstanding experience: that’s how we like to define our approach actions.
Our goal is to offer you the best locations, amenities and services. Our vacation rentals are cleaned and maintained on a regular basis.
We aim to be the best at what we do. This helps us always be on the look out for news ways to provide an even better experience to our customers.