MTLVacationRentals offers responsive bilingual (French and English) customer support line available 24/7. Each guest is welcomed in person by one of our team members upon arrival. We pride ourselves on the quality of customer service.
Memory Foam Mattress, High Speed Internet WIFI, HD TV with Netflix, Air Conditioning, Patio, Parking, Washer-Dryer, etc. Everything is included in our luxury rentals. And contrary to other downtown apartments, you’ll get to enjoy spacious rooms!
Inspired by all the great ingredients you find in Montreal? Our kitchens come fully equipped! Sharp knives, Keurig coffee maker (with capsules), dishwasher and more are ready in the kitchen to help make your stay a breeze.
Enjoy all the little things that make Montreal what it is! Little boutiques, cafés, restaurants, bars are at your fingertips in the Plateau Mont-Royal. Explore this iconic Montreal neighborhood and enjoy its culture, parks and architecture.
Wondering what to do or see in Montreal? What to know about concerts, expos and more happening during your visit? Access our exclusive city guide in our mobile app to get it all: hip neighborhoods, restaurants, bars, activities & more.
Once your booking is confirmed, one of our team members will get in touch with you shortly. You will be receiving 2 emails. Be careful, sometimes (more often than we’d like), those emails end up in your spam folder. The first email is to confirm the booking of your vacation rental apartment and contains all of the relevant information regarding your arrival (process, key information, etc.). The second email contains a link to an online, personalized city guide full of information regarding the neighborhood and the apartment itself.
A few days before your arrival date, you will receive an email asking you to provide your estimated arrival time. We also ask that you contact us by phone 45 minutes prior to your arrival at 1-877-417-1010. That way, a member of our team will be able to come and greet you in person at your new home away from home. Your personalized door code will be provided upon arrival.
Do you have questions, concerns or just want to know a bit more about our vacation rentals? Check out our FAQ page; it’s full of very useful information. We hope you’ll find all the answers you seek in there! You can also visit our rentals terms and conditions page to be 100% informed regarding the legal aspects of renting a unit from our company. Finally, follow us on Facebook to be aware of what to do and see in Montreal to be aware of what to do and see in Montreal.
Do you still have questions regarding the arrival process? Need to request something? Get in touch with us and we will be happy to answer your requests in a timely manner.
Proud father of two and entrepreneur! He studied in Design, worked in the food industry and pursued his dream to start his own business of vacation rentals in 2011. Passionate by renovation and design, he ensures that the apartments are tastefully decorated and well maintained. He rigorously manages all aspects of the business with heart and passion!
Proud mother of two and Yann’s better half! She left her career in the casting industry to join the team in 2016. She manages the daily operations, emails and communications. Passionate about beautiful things, she greatly enjoys finding unique items to enhance each apartment’s decor. She loves helping people and suggesting activities, places that families can visit or the latest restaurant that is not to be missed!
She’s our go to person for all accounting questions & email replies. She is Yann’s sister and she’s also a choreographer and a jeweller. Calm, creative and curious about many things, Karine has brought a lot to the company since her arrival 2 years ago. She is a great listener that will know how to best guide you and answer your questions!
A die-hard foodie, passionate about design and gastronomy, Frédéric has been with the company almost since the beginning. He is in charge of greeting clients, answering emails as well as general maintenance. He can help you choose a restaurant since he’s up to speed on the latest trends. You might spot him on his bike as he rides throughout the city.
A teacher by trade, Martin has been a resident of the Plateau for over 20 years and joined us in 2017. He answers emails, loves to welcome guests, manages the operations and the cleaning crew. An experienced traveler, he’s been using vacation rentals across the globe for years and understands the client’s perspective!
A student in Environmental design and furniture finishing, Noémie has been a part of the crew in charge of welcoming clients, answering emails and general maintenance since September 2017. Always smiling, she combines her passion and her techniques to keep the apartments in great shape. You might spot her on her bike as she travels throughout the city on it!
Listening to our guests is a priority. We also want to meet you in person, it’s important for us to know who you are to better guide you.
Little details that add up to create an outstanding experience: that’s how we like to define our approach actions.
Our goal is to offer you the best locations, amenities and services. Our vacation rentals are cleaned and maintained on a regular basis.
We aim to be the best at what we do. This helps us always be on the look out for news ways to provide an even better experience to our customers.